FREQUENTLY ASKED QUESTIONS (FAQ)

Outcall Massage • Mobile Wellness • Social Companionship

OUTCALL MASSAGE SERVICE

GENERAL QUESTIONS

We provide professional massage treatments delivered directly to your hotel, condo, or private residence. Our therapists bring everything needed so you can enjoy a relaxing spa experience without leaving your room.

Our menu includes:

  • Traditional Thai massage
  • Oil relaxation massage
  • Deep tissue therapy
  • Aromatherapy
  • Four‑Hand Massage
  • Couples sessions

We provide premium wellness and lifestyle services across Bangkok, with a focus on comfort, convenience, and personalised attention. Our team will determine your location based on Sukhumvit Soi 22 as the central point. Guests within a 7 km radius will enjoy complimentary travel arrangements with no additional transportation fees,
Your selected therapist or companion will typically arrive within approximately 40 minutes, depending on traffic conditions. For locations outside the standard service area, we will be pleased to provide a personalised quotation for transportation and an estimated arrival time in advance.
At Luxe Retreat, we are committed to delivering a seamless and refined experience — whether you are seeking relaxation, professional wellness treatments, or elegant social companionship in a discreet and welcoming environment.

Yes. All therapists are professionally trained and selected for skill, hygiene, and service quality.

Yes. Most hotels and serviced apartments allow in room massage. If your building has restrictions, please confirm with reception.

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BOOKING & PAYMENT

You can book through:

  • LINE
  • WhatsApp
  • Wechat
  • Telegram

Advance reservations are recommended during peak hours.

We operate daily from 11am to 3am.

Arrival time depends on your location and traffic conditions.

 We will provide an estimated arrival time upon booking. If your location is within Sukhumvit area, it will not be more than 1hour for the therapist to arrive.

Yes. You may request your preferred therapist, and we will confirm based on availability.

Yes, depending on therapist availability.

Peak hours may require a short waiting time.

We accept cash in Thai Baht, bank transfer, and selected digital payment options.

Yes. We can arrange multiple therapists for couples, families, or group bookings.

MASSAGE EXPERIENCE

A clean, comfortable space is ideal.
Our therapist will bring oils and basic equipment. If you prefer a specific oil or lotion, you are welcome to provide your own.
If your room is small, we can adapt to the available space.

Sessions typically range from 60 to 120 minutes, depending on your preference.

Yes. You may request attention to areas such as lower back, shoulders, or neck to relieve tension or office related stiffness.

For Thai massage, loose clothing is recommended.

Yes. Extensions are possible depending on the therapist’s schedule. If you wish to extend the time for massage or to bring our therapists for meals or social events, please contact us to enquire further (subject to availability and discretion of the therapists).

 Please inform us early if you wish to extend so that we can advise accordingly.

No, the massage sessions are performed on your bed or a comfortable surface.

SOCIAL COMPANIONSHIP SERVICE

GENERAL QUESTIONS

This service allows clients to book a companion to join them for social activities such as meals, drinks, nightlife, sightseeing, shopping, or events.
It is ideal for travelers, expats, or anyone who prefers company during outings.

Companions can accompany you for:

  • Lunch or dinner
  • Coffee or drinks
  • Clubbing or nightlife
  • City tours and sightseeing
  • Shopping trips
  • Social gatherings
  • Casual hangouts

All activities must remain respectful and within legal boundaries.

BOOKING & PAYMENT

The minimum package is 4 hours, with the option to extend hourly. Contact us to find out more.

You can book through LINE, WhatsApp, WeChat and Telegram to contact our support team for more information and photos.

Payment is required before the session begins.

 We accept cash, bank transfer, and approved digital payment methods.

Yes. You may select from available profiles, and we will confirm based on schedule and location.

DURING THE OUTING

Yes. Extensions are charged hourly and can be arranged through our support team.

Many companions are familiar with Bangkok’s restaurants, attractions, and nightlife, and can help you navigate comfortably.
They are not licensed tour guides but can offer friendly local insight.

Most central districts are covered.
For distant locations, travel time or transportation fees may apply (subject to availability and discretion of our staff).

If you have a question not listed here, feel free to contact us anytime.
We’re here to make your experience smooth, enjoyable, and stress free.